---
title: "How to follow up with a business owner about selling"
description: "After your letter arrives: when to call, what to say, when to write again, and what to do when a business owner says yes, not now, no, or nothing."
canonical: https://trysincerely.com/guides/follow-up-with-business-owners
last_updated: 2026-10-11
---
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# How to follow up with a business owner about selling

> After your letter arrives: when to call, what to say, when to write again, and what to do when a business owner says yes, not now, no, or nothing.

Source: https://trysincerely.com/guides/follow-up-with-business-owners

Call or email one to two weeks after your letter arrives. If there is no answer, write again three to six months later with a different reason, and after two or three unanswered letters, rest for a year. Owner outreach runs on a long clock. Silence after one letter is not a no. "Not now" is a date and a reason, if you ask for them. The follow-up has to keep you credible over months or years without making you the person they dread hearing from.

![A timeline: a letter, a call 1 to 2 weeks later, a second and a third letter each 3 to 6 months apart and each with a new fact, then a dashed bar marked rest a year.](https://trysincerely.com/images/guides/follow-up-with-business-owners.webp)

*When you follow up with a business owner about selling, call within two weeks, write again months later with a new fact, and rest after two or three letters.*

## When to call

Call once the letter has had time to land and be read, not the day it was mailed. For printed letters in the United States, Sincerely receives delivery events from the print provider, and a confirmed delivery can raise a follow-up task. Salesforce users can have that task written back to the CRM. Handwritten letters and Canadian mail report no delivery event, so plan those calls from the mail date.

Make the call yourself if you signed the letter. An owner who reads a personal letter and then hears from an intern or an outsourced caller learns how personal it was.

## What to say

Refer to the letter by its fact, not by its existence. "I wrote to you about your two Fort Collins branches" beats "I'm following up on a letter I sent." Then ask one question that is easy to answer: whether a short, confidential conversation would be useful sometime this year.

Expect to reach someone other than the owner. Give your name and the company fact, say it is a personal matter for the owner, and ask when they are usually in. Do not tell the receptionist you want to buy the company.

If you have an email address, a short note works as well as a call: the same fact, two sentences about you, and a link to your page if the letter had one. Leave out attachments.

Some owners call you first, often weeks after the letter arrived. Have the letter in front of you, confirm the fact it used, and let them lead. If they want to talk right then, talk.

## The five answers

- **Yes.** Book the call and send a short note that confirms the time and says the conversation is confidential. A gift belongs after a real conversation, not before it. Sincerely can send one with a note, and you see the exact price before you confirm.
- **Not now.** Ask when would be a better time and why, write both down against the company, and write again at that time, not before. "Call me after we finish the new building" is a date and a reason.
- **Send me something.** Send a one-page profile of you or your firm and the companies you own or have worked with. Do not send a questionnaire or ask for their numbers yet.
- **No.** Suppress the owner that day. In Sincerely, [suppression](https://trysincerely.com/guides/direct-mail-suppression) takes effect at once: it removes the owner from every campaign and cancels any queued piece that has not gone to the printer. Owners in the same trade talk to each other.
- **Nothing.** Silence is not a no. Send a second letter three to six months later.

## The second letter

Do not write "following up on my letter of March 3." Write a letter that stands on its own, built on a different fact about the company, and add what has changed on your side since: a new backer, a company you bought, a year more in the industry. Mentioning the first letter in a clause is fine.

Searchers disagree about the interval. [Jim Sharpe](https://jimsteinsharpe.com/proprietary-prospecting/) recommends mailing the same list every month for the whole search, because owners' circumstances change. Another searcher [describes](https://hadleyfamilycapital.com/wp-content/uploads/Paul-Thomson-Stream-of-Consciousness-on-Search-Funds.pdf) a letter, a second letter a month later, an email a month after that, and then a call. Monthly works only when each letter is short and says something new. If you cannot find a new fact every month, wait longer. Sincerely's default frequency cap allows no more than three pieces to one person in any 30 days across your campaigns, so either rhythm fits under it.

## When there are several owners

Partners, siblings, and married couples often own a company together. Write to each owner you can name, and make the letters agree with each other, because they will compare them. A letter to one partner that ignores the other can start a conversation you did not intend.

## Keep the record

For every company, keep why it is on the list, the fact each letter used, every reply and call, and the date of the next contact. Sincerely records replies and meetings against the company, so the next wave can see what the last one learned. Over a year, the useful question is which reasons for putting a company on the list led to conversations. [Proprietary deal sourcing](https://trysincerely.com/guides/proprietary-deal-sourcing) covers how to read those numbers across a whole program.

## Related questions

- [How to write a letter to buy a business](https://trysincerely.com/guides/letter-to-buy-a-business): What a first letter to a business owner about buying their company should say: one fact, who you are, the ask, what to leave out, and a weak letter rewritten.
- [Proprietary deal sourcing with direct mail](https://trysincerely.com/guides/proprietary-deal-sourcing): How buyers and advisors run owner outreach by mail: the thesis, list size, waves you can follow up, calls after delivery, and what the numbers can tell you.
- [Direct mail for search funds](https://trysincerely.com/playbooks/search-funds): For searchers writing to business owners, with guidance on list criteria, one sourced fact per letter, printed or handwritten letters, and stopping at a no.
- [How to manage direct mail suppression across campaigns](https://trysincerely.com/guides/direct-mail-suppression): Keep one durable do-not-mail decision per contact, check it at dispatch time, and cancel every queued piece that has not reached the print vendor.
- [How to follow up after your mail arrives](https://trysincerely.com/guides/how-to-follow-up-after-physical-mail-arrives): Follow up after confirmed or estimated delivery without claiming the prospect read the piece, crowding the account, or turning a gift into an obligation.

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