---
title: "How to send a gift when you don't have their address"
description: "Send a gift without a postal address by asking the recipient where it should go, then checking that address before anything ships."
canonical: https://trysincerely.com/guides/send-a-gift-without-their-address
last_updated: 2026-10-04
---
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# How to send a gift when you don't have their address

> Send a gift without a postal address by asking the recipient where it should go, then checking that address before anything ships.

Source: https://trysincerely.com/guides/send-a-gift-without-their-address

If you do not have a postal address, send a gift invitation by email and let the recipient enter the home or office address they prefer. Check that address before shipping. Do not buy a private home address from a data broker or send a package to headquarters and hope it finds the right person.

## Why guessing creates a bad gift

A company address is not necessarily a person's delivery address. Priya may work from home in Calgary while her employer's headquarters is in Toronto. A parcel sent to the headquarters could sit in a mailroom, go to a former office, or return to the sender.

Looking up Priya's home address is worse. The address might belong to someone else, and an unexpected package can feel invasive. A database listing is not permission to use a home as an outreach channel.

The clean answer is to ask. That gives the recipient control over where the gift goes and gives the sender a current address supplied for a clear purpose.

## Choose the right way to ask

There are three reasonable routes. Pick one based on the relationship and what you already know.

| What you know                                                         | What to do                                 | When it fits                                                                  |
| --------------------------------------------------------------------- | ------------------------------------------ | ----------------------------------------------------------------------------- |
| You already speak with the recipient                                  | Ask in the conversation                    | A customer, partner, or prospect who expects to hear from you                 |
| You have a current office address from the recipient or their company | Verify the office address, then send       | A staffed location where this person receives parcels                         |
| You have an email but no reliable postal address                      | Send an address-collecting gift invitation | A remote worker, a new contact, or anyone whose preferred location is unclear |

Keep the request easy to refuse. A gift should not be payment for a meeting, reply, purchase, or referral. If the person has not agreed to a gift and the gesture would be hard for them to explain, send a useful note instead.

The [B2B mailing address guide](https://trysincerely.com/guides/b2b-mailing-addresses) explains how to judge an office address you already have. For prospect outreach, read the [guide to sending gifts without making it awkward](https://trysincerely.com/guides/how-to-send-gifts-to-prospects).

## What a good gift invitation contains

The person should know what they are agreeing to before they click. Put the sender's name and company in the email, and give the reason in one plain sentence. Show the gift, with a photo if you have one. Make "no thanks" as easy to find as "yes." Say when the link stops working. Then say who will see the address they type, because with a home address that is the first thing a careful person wonders about.

Skip the coy subject line. "A surprise is waiting" reads like phishing. "Dana from Northstar wants to send you a notebook" does not.

For example, Dana at Northstar might write:

> Priya, thank you for walking our team through the renewal plan last Thursday. I would like to send you the notebook we discussed. Choose the address that works for you, or decline if your policy does not allow gifts. Dana

Dana gives Priya a reason, names the item, and leaves room to say no. She does not ask Priya to book time in return.

## How Sincerely handles the invitation

Follow Dana's notebook through Sincerely. Invitations go to one person at a time from the send page; a campaign can't send them.

Dana opens Send a piece, picks Priya's contact record (it needs an email address), and chooses the notebook from the catalog. If the item comes in sizes or colors, Dana picks those too. Priya will get exactly one decision: where it goes, or no thanks.

Dana writes the note and previews the email. It arrives from "Northstar via Sincerely" with a photo of the notebook, Dana's note, and an "Accept your gift" button. Three lines are fixed and Dana cannot edit them: the gift costs Priya nothing, she can decline, and the private link expires in 14 days.

Dana can't send it straight away. The cheapest catalog gift is $49, well above the point where Sincerely asks a second person to look, so an approver in her workspace signs off first. Once they do, Dana still has five minutes to undo it before the email goes.

Money works like this. When Dana sends the invitation, Sincerely puts a hold on the notebook's catalog price in the workspace's prepaid gift funds. Nothing is spent yet. If Priya declines, lets the link lapse, or Dana cancels, the hold drops and the money is back in the gift balance. It never goes back to a card. If Priya accepts, the piece reserves the gift price plus 10 credits for the printed gift-note card. You need an active monthly or annual plan, and enough gift funds to cover the hold. There are 46 gifts in the catalog, priced in US dollars, and 28 of them ship to Canada.

Priya clicks through to a private page showing the notebook and Dana's note. She types her home address in Calgary. The country list only offers places that particular gift can ship to, which for now means the US and Canada. If she would rather not, "No thanks" ends the invitation and Dana gets an email saying so.

Before anything is bought, Sincerely checks the address with PostGrid, since it is Canadian. A US address would go to Lob. If the unit number is missing, or the address comes back vacant, inactive, or unconfirmed, Priya is asked to fix it on the same page. On the rare day the lookup service is down or its budget is used up, the address is saved and marked unverified. It is not passed off as checked. Nothing ships until Dana presses "Re-check address" and it clears.

One more rule applies after Priya accepts. The invitation email is not a mailed piece, so it does not use up her frequency cap. Sincerely checks the cap when Dana creates the invitation and again for the notebook itself. If Priya has already received three pieces in the last 30 days, the default cap, the notebook waits for the next open day, and Dana gets an email with the new date.

## What the sender can see

Sincerely tells the recipient, "Your address is used for this gift only." The address stays on the invitation and the frozen gift record. It is not copied onto the contact's saved address.

That does not mean the address is hidden from the sender. When Priya accepts, Dana's acceptance email includes the full street address, and the resulting piece displays that address in Sent. A team should disclose this before asking for a home address. If hiding the address from the sender is a firm requirement, use another service.

## Where another gift tool is better

Sincerely is narrow here: the sender chooses one gift for one person, supports US and Canadian destinations, and sees the accepted address. Other tools are a better fit for different requirements.

| Requirement                                                      | Better fit                                                                                                    | Why                                                                                                                                             |
| ---------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------- |
| Keep the recipient's address hidden from the sender              | [Sendoso](https://www.sendoso.com/platform/features/address-confirmation)                                     | Sendoso says an address supplied through its confirmation flow is not exposed to the sender. It also offers international address confirmation. |
| Pay only after acceptance or send a bulk list                    | [Goody](https://www.ongoody.com/business/how-it-works/bulk-gifting)                                           | Goody supports email, text, or a shared link, bills only for accepted gifts, and lets recipients swap for an equal or lower-priced item.        |
| Let the recipient exchange the selected gift or donate its value | [Alyce](https://help.alyce.com/hc/en-us/articles/360031116272-Recipient-Experience-Accept-Exchange-or-Donate) | Alyce gives the recipient accept, exchange, and donation choices.                                                                               |
| Let the recipient choose another item or donate                  | [Reachdesk](https://support.reachdesk.com/hc/en-gb/articles/35960100563217-Gift-claiming-experience)          | Reachdesk can offer another gift of the same or lower value, or a charity donation, before address confirmation.                                |

## Related questions

- [How to send gifts to prospects without making it awkward](https://trysincerely.com/guides/how-to-send-gifts-to-prospects): A prospect gift can add weight to a real business reason, but it should never make a meeting feel owed.
- [How to get verified mailing addresses for B2B prospects](https://trysincerely.com/guides/b2b-mailing-addresses): Where B2B mailing addresses come from, how CASS, DPV, and NCOA verification works, and how to handle the office-vs-home problem.
- [B2B gifting strategy, examples, and program design](https://trysincerely.com/guides/b2b-gifting): Design a B2B gifting program that controls audience, cost, policy checks, address, note, and result. Send physical gifts for specific business reasons.
- [What is address resolution?](https://trysincerely.com/glossary/address-resolution): Address resolution finds the most likely current mailing location for a person or business before postal verification checks the address itself.
- [How to send gifts to multiple business addresses](https://trysincerely.com/guides/send-gifts-to-multiple-addresses): Clean your recipient file to stop duplicate gifts, bad suite numbers, and packages sent to offices the recipient never uses.

---

Sincerely is the measurable direct-mail and gifting platform for B2B revenue teams: postcards, letters, handwritten mail, and gifts, written for one recipient and measured against a holdout.

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